Privacy Policy
Legal
Privacy Policy
Last updated: August 2026
1. Introduction
This Privacy Policy explains how Chiro Foods ("we", "us", "our") collects, uses, and protects your personal data when you visit chirofoods.ie or place an order with us. We are committed to handling your data responsibly and in line with the General Data Protection Regulation (GDPR) and Irish data protection law.
2. Who We Are
Chiro Foods [Limited] is the data controller responsible for your personal data. Our address is 251 Raheny Road, Raheny, Dublin 5, Ireland. If you have any questions about this policy or how we handle your data, contact us at chirofoodslimited@gmail.com or 083 158 0004.
3. What Data We Collect
We may collect the following information when you use our website or place an order:
- Contact details: name, email address, phone number, delivery address
- Order details: items purchased, order history, delivery preferences
- Payment information: processed securely by our payment provider — we do not store your full card details
- Account details, if you create one: your login information
- Technical data: IP address, browser type, and website usage data, collected via cookies
4. How We Use Your Data
We use your personal data to:
- Process and deliver your orders
- Communicate with you about your order or account
- Respond to enquiries and provide customer support
- Send marketing communications, where you have opted in — you can unsubscribe at any time
- Improve our website and services
- Comply with our legal and regulatory obligations
5. Legal Basis for Processing
We process your personal data on the following legal grounds: to perform our contract with you (for example, fulfilling an order), where you have given consent (for example, marketing emails), where we have a legitimate business interest (for example, improving our website), and where we are required to by law.
6. Cookies
Our website uses cookies to help it function correctly, remember your cart and preferences, and understand how visitors use our site. You can control or disable cookies through your browser settings, though this may affect how the website works.
7. Sharing Your Data
We may share your data with trusted third parties who help us run our business, including payment processors, delivery and courier companies, and website hosting and IT service providers. We do not sell your personal data to third parties.
8. Data Retention
We keep your personal data only for as long as necessary to fulfil the purposes we collected it for, including to meet legal, accounting, or reporting requirements.
9. Your Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data, in certain circumstances
- Object to or restrict certain processing
- Request a copy of your data in a portable format
- Withdraw consent at any time, where processing is based on consent
To exercise any of these rights, contact us at chirofoodslimited@gmail.com.
10. Data Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
11. Children's Privacy
Our website is not intended for children, and we do not knowingly collect personal data from anyone under 18.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Address: 251 Raheny Road, Raheny, Dublin 5, Ireland
- Phone: 083 158 0004
- Email: chirofoodslimited@gmail.com